Overall Client Experience

Rex Rexroat

Have met with Mr. Russo on a couple of occasions for advice. He hasn’t failed. I find him to be honest and an incredibly knowledgeable Attorney.He’s kind and considerate to your needs. He sets the bar high in his profession.

Maria lemus

I can't say enough about attorney Russo. He is very understanding, caring, and gets the job done! One of the best!

Jessica Burton

I would definitely have to say five out of Five stars amazing Mr. Russo was absolutely the best he helped me and everything that I needed help with all the questions he answered promptly would definitely recommend this service for anyone!!!!

Eric Gottlieb

Had an opportunity to speak with Mr.Russo on behalf of my parents. An absolute wealth of knowledge and very easy to speak with. Please give him an opportunity, you won’t be disappointed

Alexis Lopez

I called the office of Russo. I had some questions pertaining to a small claim law suit that I was about to go through. He answered all my questions that I had about the process and what it was I was about to have to go through. He was super kind and knowledgeable. 10/10

Wesley Adams

Mr. Russo, You are truly one of the best attorneys I have ever spoken with. You genuinely care about your clients, and you have gone above and beyond for me. I cannot thank you enough. Thank you for taking the time out of your day to help me understand my legal options and for being there during such a difficult time in my life. Sincerely, Wes Adams

JJ Gardiner

Chris and his team worked very hard for me on my personal injury case and got me the compensation I deserved. I would highly recommend his services if you are involved in an accident. They were very patient and hard working and I'm very thankful for their personable work with me.

Don King

Mr. Russo took his time and took valuable time with me. He is a great attorney. I look forward to meeting this attorney and we'll be doing business with him in the future. Thank you again, mister Russo.

Arty

Chris is very professional, polite and most importantly, easy to talk to and communicate with. Recommend to anyone needing legal help.

Ryan Camis

Chris and his team were fantastic. Chris was able to give us guidance on a legal matter that was very helpful. Thanks again.

Serdar Kideys

I had a phone consultation with Chris Russo, and I couldn't be more impressed. He was professional, knowledgeable, and took the time to truly understand my situation. Even over the phone, I felt heard, supported, and informed. They explained everything clearly, gave me honest guidance, and never made me feel rushed. I highly recommend him to anyone in need of legal advice — a true professional who genuinely cares.

Hotgurl Fyee

Russo law is 10/10 in just a few months he turned a 3 year case over and I received more than I expected great business and awesome customer service.

Jeffrey Mason

It was a pleasure working with Mr.Russo and Miss Jeanette would choose Russo Law again any day if I needed to thank you guys so much

meaghan wilson

Chris Russo is amazing. He helped us tremendously. He’s really out here helping YOU not doing this for the money. He’s the best I have ever spoke with. God bless him and his business. He deserves the most! Thank you Chris! -Meaghan Monroe

Briona Stevenson

If you need an attorney who is fair, compassionate and a straight shooter, do yourself a HUGE favor and Chris Russo. I hired big law firm (who shall remain nameless) to represent me to quickly learn I was just a number. I reached out to Chris to get a consultation and he guided me on the best path to take. Chris thank you from the bottom of my heart Sincerely Elsie P.

Alex Serrano

Have to give Chris and his team an amazing rating just due to the fact that they were extremely helpful, and kind, and patient, and were able to explain everything to me in detail in reference to my situation. Would highly suggest and recommend anyone to the Russo team. God bless you.

Joe Rodriguez

I called Russo Law 30 Minutes after my accident. After that they took care of everything from getting the at fault drivers insurance to cover everything, to setting me up with doctors, to fighting for me to get the best possible settlement. The whole experience was painless. All I did was go to my Dr. visits and hold out to the end. I would 100% recommend and reuse them if I ever find myself in this situation again.

NateD24

From initial phone call to in-person meeting, Russo Law shattered expectations. My initial interaction was with Jeanette, who was warm and inviting. I had to reschedule last second and there was no fuss, or hint of frustration. She simply worked with a time that worked for me, that wasnt necessarily convenient for their office. After a few minutes of meeting Mr. Russo himself, it was clear what this experience was going to be. We came in ill prepared and with lots of questions. He displayed patience and understanding towards my mother and myself and allowed ample time to deliberate amongst ourselves as we moved forward through the process. He explained everything thoroughly and provided personal experience to drive home points and clarify understanding. It was obvious this law firm is for its clients and not a money grab. I recommend Russo Law to any and everyone.

Patricia Ehring

Chris Russo was truly valuable with his advice while defending me against a personal injury suit. He was very knowledgeable and kind which gave much comfort during this trying time. I would highly recommend!

Dee Eckenrode

I had the privilege of working with Chris Russo, and I can confidently say that he is not just an exceptional attorney but also a remarkable human being. His unwavering commitment to justice is matched only by his genuine compassion for people. Chris is humanity in action. He approaches every case with empathy, understanding that behind legal matters lie real lives, emotions, and struggles. He listens attentively to his clients, ensuring that their voices are heard. Chris treats each person with respect. In a world where legal battles can feel cold and impersonal, Chris Russo stands out as a beacon of hope. If you’re seeking an attorney who combines legal prowess with genuine care, look no further. Chris is the embodiment of compassion in the legal profession. Note: This review is based on my personal experience and observations. Chris Russo’s dedication to his clients and community is truly commendable.

Rebecca Jones

I spoke to Mr. Russo at length about a legal matter yesterday and was very impressed by his knowledge of the law, empathy, and code of ethics. In a world where attorneys don't always have your best interest in mind, Mr. Russo definitely does. He listened thoughtfully, answered all of my (many) questions, fully addressed my concerns and gave great advice. The reassurance he offered as well as the humor he was able to find definitely brightened my day and made me feel a lot better given the situation. I saved his information and most definitely will be using his services again should the need arise. I absolutely recommend Chris Russo at Russo Law. Many, many thanks!

Jennifer Piper

Chris Russo and his staff are knowledgeable, professional and friendly. All of my concerns were promptly handled and addressed. I highly recommend this law office.

Julio Maldonado

Big thanks to Chris, he is knowledgeable, friendly, and conversational. He is well versed in his profession. Thank for your assistance regarding my issue.

Colleen Flood

Wow - Chris Russo is an truly amazing knowledgeable, kind, trustworthy professional lawyer that will help you, guide through the legal process even if it doesn’t bring in a big money case. Thank you Chris for your time, I am forever grateful and thankful. I highly recommend Russo Law! They will take care of you! Again Thank You Chris!

Fred Koehler

Chris Russo is an excellent attorney with a heart for people. Many years ago, when an insurance company refused to pay for anything after an auto accident, he helped my family recover far more than I thought would be possible. Years later he still remembered me and was able to point me in the right directly on another legal challenge. Highly recommended. You won't be disappointed.

revparisking

I contacted Chris at Russo Law through the recommendation of the FL Law Board. I did this because I was st my wits end for a civil case that I was a defendant in. I tried contacting all those big names you hear on TV and the radio and none wanted to give me the time of day because I wasn't the one looking for money. Chris understood this. He not only steered me on the right direction. He did so with understanding, knowledge, and compassion. The final solution allowed for an amicable compromise that that was seen as a win for all involved. This would have never happened without, not just the help, but the understanding Chris brought to the conversation. I will say this. Why call the other guys who will blow you off when they can't see dollar signs a plenty and headlines galore. Call someone who walks you off that emotional cliff and has the knowledge and compassion to help you when in need. Thanks again Chris. It's not often these days when someone can make you feel like you found a friend the first time they picked up the phone and answered your call.

Michelle Rosado

It’s bad enough needing a lawyer but having one that’s an overall good guy you can trust is everything. Thank you for your patience and making a stressful situation extremely tolerable. Hopefully I never need a lawyer again. If for some reason I do, glad I don’t have to look for one. I already have your number. Seriously, I don’t hold a lot of trust in people, this guy has mine and is definitely worthy of yours. Can’t forget about Fernanda, she is equally as amazing. Thank you both for everything.

melantha aye

Chris is a wonderful person,he explained things very well and also very patient . I would highly recommend him . I’m so glad he took my case and talked to me . I will definitely work with him for future legal consultation . If I can give more than 5 stars , I would do that .

Miguel Dehaney

Great law firm don't hesitate 👌 run to Russo Law firm the specialists in what they promise and Fernanda is exceptionally pleasant with an unhumanly amount of patience!!! Hit em up the exceptionals.

Tia Johns

Mr. Russo is a relatable nice guy. He actually cares about people and enjoys helping others above all else. I felt very comfortable talking to him and it didn't feel rushed which I love most. Thank you for everything Mr. Russo!

Christine Marie Silva

Very nice and very helpful information thank you Mr Russo.

Shantel Porras

Mr.Russo is very patient and very professional. And he's very nice and makes u feel like family...

jeff goodemote

Great experience!

Kelly Hernandez

I called for a free consultation I wasn't satisfied at all.

Mike Stumpf

I called the Florida Bar Association and asked for a recommendation on an attorney that was well respected and thoroughly experience in dealing with Insurance Companies. Without hesitation the suggested I call Chris Russo. After carefully listening to me, Attorney Russo felt that I was not in serious jeopardy and that I should save my money. I have never met a lawyer who is so kind and caring. I think he goes straight to heaven! Michael Stumpf Colts Neck NJ

Michael Alicea

My personal experience with Russo Law was nothing short of professionalism at its finest. The office was very welcoming, the staff was extremely helpful and knowledgeable and went above and beyond helping me with my situation. Greatly surpassing my expectations! #RollWithRusso Highly recommend.

OGARTHEGREAT

I was tired of getting the call center run around from the big guys and contacted Russo. What a difference. Knowledgeable, personal and prompt. Legal issues are life changing and trust me you want personal service, not a call center.

Jocelyn S

Mr. Russo, along with Fernanda, were very knowledgeable and helpful throughout the whole lawsuit process stemming from my car accident, and we were able to successfully settle the case a year later! They were quick to respond to emails and very professional and kind all through the process.

Diane Williams

Is great, took away about 99% of my worry And 1% was my confusion which was swiftly squashed.

lovinjesusmuch harrison

Mr. Russo is an EXCELLENT attorney! He recovered money owed to us after a traffic crash that we were not at fault for. He has great wisdom and knowledge! He responds quickly to calls and messages. I would not hesitate one bit to have him represent us should the need ever arise again!!

TrentMP101

Was hesitant at first contacting Russo law at first but they took great care of me and made me feel informed on options I had. These guys really had my back and helped me!

Michael Ozorowsky

I have dealt with a few attorneys over the years, and you typically talk to a receptionist wait a week or more, get a crazy retainer fee you must pay and then the attorney begins charging for every email, every phone call etc. Chris had some availability, called me back the same day personally to figure out the issue I am having and even advised ways to avoid litigation. Not to avoid business, but to do the right thing for me the customer. Other attorneys likely would have dragged me through months of litigation costing me thousands in the process. Honesty is the best policy and from my dealings I really like how forthcoming Chris Russo is and willing to help.

Rachael Cutler

Very professional and responsive. Helped me with my case and offered great solutions and advice.

Ronny Ryan

I had a stressful situation and felt I was getting nowhere and getting no answers after speaking with the representative from this Law Firm I had my mind set at ease and the stress I was under was removed I would highly recommend this Law Firm to anyone

Virgil Williams

I called Russo Law for some professional advised for an upcoming case and not only did he deliver, he went above and beyond to made sure i had the necessary information needed. Mr. Russo and i discussed in length over the phone my next steps and to call back should i need further assistance. I highly recommend Russo Law for their services.

Jaime Tyler

Russo Law is amazing. I’ve had to use attorneys in the last couple of years and it has been a hassle. This is not the case at Russo Law. He is very prompt, precise and takes the time to explain everything. He made a daunting task for my family easier. If you need an attorney, Chris Russo is who you should use. I will be only using him from now on.

Ana Banana

I called Russo law because I needed some paperwork done in regards to Will and items of that nature. Mr. Russo is a total professional. We discussed the items via phone due to the covid-19 situation and he took all my information and replied promptly. The next steps he made really easy for me as we went back and forth via email until all the items on the document were to my satisfaction. I am happy to report all my documents are in order and I personally want to thank Mr. Russo for a wonderful experience. I would highly recommend using Mt. Russo for any services you might need in regards to Wills, POA or other prepared documents you might require. Thank you Mr Russo I will call on you again if needed.

Tramaine Hayes

I would like to thank Attorney Russo for your expeditious responses to all of my needs. You were so kind and professional and took the time to explain statues according to law.

Shay Marsh

I called Mr. Russo's office for a free consultation and received excellent service right away. He got on the phone with me and helped me with my legal issue. He was genuinely helpful and I really appreciated his honest perspectives. If I ever have another legal issue, I would not hesitate to call Mr. Russo's office for help. I highly recommend Mr. Russo.

Elise Wiley

Chris assisted my husband and I recently in creating our wills. He took my call immediately, I didn't even have to wait for an appointment. He explained everything in detail, drew up the will and had it emailed to me in only a few hours. He made a difficult topic absolutely painless. He was easy to talk to and extremely professional at the same time - a hard combo to come by in an attorney. I also had a separate legal issue to discuss and he allowed me to run it by him during that same consultation regarding our will. When I asked how much he charged for the separate legal matter, he was so gracious and told me not to worry about it. Talk about amazing customer service! I will definitely recommend him to anyone that is in need of legal advice in the future.

Charmaine Saunders

Mr. Russo made me feel at ease and was very knowledgeable in the information he provided. I rarely give reviews but I felt it was worth it. It is so easy to complain when one receives bad service but it is equally as important to praise great service. Thanks Chris Russo

Julie White

Russo law was very quick to set up a phone consultation from the time I placed the first call. Very polite and great turn around resolution to our needs. I will definetly refer to friends and family

Sakal Shalom

Mr. Russo was very patient and compassionate when we spoke. He wasn't arrogant or pompous like most lawyers today. He cared about me as a person and listened, without rushing me or cutting me off. When people are injured, and or feel they have been wronged, they feel vulnerable and sometimes fragile. The last thing we need is a lawyer who is just out to make a buck, and sees a person as how much money they can make them. Mr. Russo was the first lawyer who took the time to advise me. I contacted at least 10-15 lawyers. They all had someone else call me to say they would not take my case without explanation, and to call the Bar. They would say "We aren't able to take your case, but that doesn't mean you don't have one, call the Bar." What does that mean? They all left me without an explanation of why. Mr. Russo was the first lawyer who took a few extra minutes to explain what happens and why. He even took a quick minute to look at a photo... I just needed to be seen as a person and heard. I tried not to take up much of his time because he was so kind... and I do know that time is money, (He never made me feel that though) but when a person like Mr. Russo takes the time to listen and offer advice that you can move forward with or information so you can see your options and make an informed decision, that person deserves me taking out my time to give a great and well deserved review. I was having a bad couple of days... Talking with him and his kindness made it better. The Golden Rule is to do unto others as you would have them do unto you. What goes around comes around and you reap what you sow. For what you did for me, which may seem small to some, I know that good things will continue to come back to you Mr. Russo, so, never change the goodness you have within you. Please continue to care and have compassion even if you can't take a case. For that, I know who I will remember, and keep in my contacts. Should anything else come up, though I hope it will not, you will be the first Lawyer I call because if there is a case to be had, you deserve the case. This is a long review, but that is how much I was impacted in just 10 or 15 minutes! Thank you Mr. Russo

RS Thompson

Mr Russo began representing me prior to opening his own office. He and his paralegal were always professional and up to date with the progress of the case. Any question I had they provide me with answers in a manner which was easily comprehended. When he stepped out on his own and invited me to allow him to continue to represent me in the case I was initially conflicted about leaving an established firm and following him not certain of what support staff he had in place. Nevertheless I stuck with him on my case and I have no regrets. He carried my case to its final outcome. I found him to be not only a competent attorney but very ethical as well. Chris I wish you great success in you practice. I will not hesitate to seek your counsel should I need someone in your area of practice again. Randall T

Lizwand Melendez Santiago

My experience with Mr. Chris Russo was great! He was very professional, knowledgeable and helpful. I will definitely recommend him to all my family and friends if they ever need one. He provided a lot of helpful advice and information about my situation. Thank you so much!

Keith Poirier

I would highly recommend the law office of Mr. Russo. I made a call to his office and his staff was polite, friendly and willing to help me. The lady who answered the phone connected me with on of Mr. Russo's assistants. She listened to what I had to say and assured me he would call me back ASAP. Mr. Russo called me right away and was very understanding and extremely helpful. For me he was God sent and it was a pleasure to speak with him. If in the future I need to ask for any legal advise, my first call will be the Law Office of Mr. Russo. Thank you to Mr. Russo and his entire staff.

khanscience

Chris was very professional and communicated very well. He helped us with reviewing some legal documents, and offered good advice. We will surely utilize his services again, if necessary, but hope we don’t have any need to, lol.

J M

Chris Russo is an amazing lawyer and a wonderful human being. I have contacted Mr. Russo twice for different issues, and in both instances he took his time to listen to my case and went out of his way to provide me with facts and great advice on how to resolve my issues. My husband and I definitely recommend Mr. Russo and his law firm.

Rosemary Gustin

I was given the name and telephone number of Christopher Russo, Esq. by the Florida Bar. I was desperately seeking answers to some possible Medical Malpractice issues. Mr. Russo contacted me immediately, asked a few more questions and helped me to feel like I did everything I could to put this matter to rest. His caring demeanor and professionalism were very much appreciated at this stressful time!

Ray Thompson

I highly recommend Mr.Russo.He was by our side and there for us every step of the way to help us with our case from being very quick to answer any questions we had rather it be via email,phone call.The office staff is also very helpful and friendly.

Carol Herzberg

If you are looking for the best malpractice/personal injury attorney in Polk County, look no further. Attorney Christopher Russo is a delight to work with, beginning with the first call. After leaving a quick message, I was delighted to receive a call back from the Attorney within minutes! It showed me that he took great pride in his clients time and their best interest. I was extremely impressed with his careful listening skills (and not being rushed), his knowledge, honesty and professional friendliness. I give this practice 6 stars!! You won't be disappointed!! Carol H.

Tomesha Johnson

Great office with speedy turnaround time .

michelle kraemer

I was referred to Mr. Russo by a very good friend of mine who happens to be a lawyer. I was in a tragic car accident on Christmas eve of 2014, in which I was traveling with my boyfriend, daughter and niece. We were hit head on by a drunk driver, killing my boyfriend and sending the rest of us into intensive care with multiple surgeries. Mr. Russo was a Godsend to me. He gave me his cellphone number and told me to contact him any time, which I did whenever a question would arise. This was the most tragic time of my life. So many emotions and uncertainties, however Mr. Russo was in my corner and I felt assured that he would never let me down. He honestly cared and that is priceless. I still have his number saved in my phone as Bulldog! Thank you Chris ❤🙏😇

Lkld Fla

I can't say how happy i am with Russo law , Mr.Russo is a great person and go's out of his way to help and so knowledgeable , the information he provided was outstanding and he didnt rush me at all when we talking , he took the time to listen and i mean really listen , i could go on all day but i wont but i will say that i really believe that Chirs Russo cares .

Chris Richter

Chris Russo has provided legal advice and consultation to me for many years. His advice has always put my best interests as his priority in his guidance. There is no other attorney that I trust more than Chris.

Celeste Hogan

Thank you so much to Chris! Very nice, knowledgeable and professional ! It’s nice to know you can rely on him when you need it! Highly recommended!!