Topic
Trust & Integrity
100% positiveAcross 143 reviews of Russo Law in Lakeland, FL, trust & integrity appears in 14 reviews (100% positive), from 2019-07-23 through 2026-05-19.
Key findings
Trust & Integrity mentioned in 14 of 143 reviews (9.8%)
100% of Trust & Integrity reviews are 4 or 5 stars
Average rating in Trust & Integrity reviews: 5★
Aspects most discussed in these reviews
Professionalism & Conduct
93%13 mentionsCommunication & Updates
79%11 mentionsCourtesy & Friendliness
57%8 mentionsProblem Resolution & Effectiveness
36%5 mentionsPricing & Value
29%4 mentionsTechnical Knowledge & Expertise
29%4 mentions
Reviews mentioning trust & integrity
paula jones
I contacted Mr. Russo through my work place legal service after feeling like the first attorney my husband contacted only had his interests in mind. So glad I did. He was honest, and empathetic and explained my options thoroughly. I did not feel pressured to "sign" anything and really felt he was looking out for my best interests. If I have cause to call an attorney again, I will definitely call him.
Response from owner
December 7, 2024
Michelle Rosado
It’s bad enough needing a lawyer but having one that’s an overall good guy you can trust is everything. Thank you for your patience and making a stressful situation extremely tolerable. Hopefully I never need a lawyer again. If for some reason I do, glad I don’t have to look for one. I already have your number. Seriously, I don’t hold a lot of trust in people, this guy has mine and is definitely worthy of yours. Can’t forget about Fernanda, she is equally as amazing. Thank you both for everything.
Response from owner
April 5, 2023
Woody Woodruff
After many years of dealing with Self serving what seem to be less than honest Attorneys I finally found the GOOD HONSET LAWYER THAT WORKS FOR YOU AND WILL GO THE XTRA MILE TO HELP EVEN IF THEY DONT GET RICH FROM IT🇺🇸👍👍👍👍👍
Response from owner
March 22, 2023
Mike Stumpf
I called the Florida Bar Association and asked for a recommendation on an attorney that was well respected and thoroughly experience in dealing with Insurance Companies. Without hesitation the suggested I call Chris Russo. After carefully listening to me, Attorney Russo felt that I was not in serious jeopardy and that I should save my money. I have never met a lawyer who is so kind and caring. I think he goes straight to heaven! Michael Stumpf Colts Neck NJ
Response from owner
June 3, 2022
John Lewis
Mr Russo was professional in every way. I felt he was sincere and wanted to help. I was in good hands.
Response from owner
January 11, 2022
TrentMP101
Was hesitant at first contacting Russo law at first but they took great care of me and made me feel informed on options I had. These guys really had my back and helped me!
Response from owner
May 11, 2021
Michael Ozorowsky
I have dealt with a few attorneys over the years, and you typically talk to a receptionist wait a week or more, get a crazy retainer fee you must pay and then the attorney begins charging for every email, every phone call etc. Chris had some availability, called me back the same day personally to figure out the issue I am having and even advised ways to avoid litigation. Not to avoid business, but to do the right thing for me the customer. Other attorneys likely would have dragged me through months of litigation costing me thousands in the process. Honesty is the best policy and from my dealings I really like how forthcoming Chris Russo is and willing to help.
Response from owner
February 24, 2021
Rachel Wolfenbarger
If you are in need of someone you can trust, this is your guy. From day one, he was fair about $ and kind to me. I feel very fortunate to have come across him during my search for an attorney. He is an incredible, kind, and wise person. If you are on the fence about whether to pick him or someone else, the answer is to pick him! Mr. Russo is a special person!
Response from owner
January 28, 2021
Edith Sánchez
I want to thank Chris Russo and Fernanda Kretzer for being there for me and my husband for the last two years since my husband's accident. Chris and Fernanda were our advocates during an awfully hard time for us, and were a very diligent, prepared resourceful team. They made me feel like they sincerely cared about our case and they were ready to fight for us. The way that Chris connected with us, in my opinion is key when you are about to trust someone to handle your case. Chris was always punctilious and answered every question we had. I am eternally grateful for the talented service that was provided, and I hereby recommend Russo Law without reservation.
Response from owner
August 25, 2020
Eduardo Cendejas
I want to thank mr. Russo for the advice and honesty and I will highly recommend him he's not like these other lawyers that just wants to take your money.
Response from owner
January 21, 2020
Christopher John Ketterman
Christopher Russo is very Patient, Knowledgeable and Trustworthy!
Response from owner
January 1, 2020
mark logan
Chris was very easy to talk to and I trusted him right away.
Response from owner
December 13, 2019
John Mahan
I was refered to Chris Russo by a friend. I was injured at a gym and needed legal help to resolve. Chris took my case and WON! He kept me informed of what was going on throughout the entire process. I was never left out and felt confident in Chris the entire time. I would definitely recommend him to anyone. It is nice to deal with a person that you can trust and count on.
Response from owner
September 21, 2019
John friend
While no one wants to find themselves in a lawsuit, should it happen to you I know first hand that Chris Russo is a highly knowledgeable, trustworthy, professional that will guide you through the process. He will get up to speed on the facts of your case and look out for your best interests at all times!!! Don't hesitate to put your faith in him!!!
Response from owner
September 16, 2019