Attorney Communication & Responsiveness

Marc Gonzalez

Mr. Russo promptly returned my call and is very sincere, honest and knowledgeable in his field of practice!

Jacqueline Green

If you ever have a problem and need a very professional, compassionate attorney I highly recommend Chris. He was a pleasure to talk to and really knows what he's talking about. He can easily walk you through information with such a calming presence.

Arty

Chris is very professional, polite and most importantly, easy to talk to and communicate with. Recommend to anyone needing legal help.

Doris Ibezim

Janette and Chris from Russo Law are AMAZING! They truly care about their clients! They are very personable and keep you informed every step of the way! They made sure I was happy with the outcome and the communication was impeccable! I would recommend ANYONE to call them

Kelly P

I found Chris through my employer's MetLife legal plan coverage. I saw he had great reviews so called his office. We explained our situation to the person who answered the phone and soonest they could get us to connect with Chris would be Monday (it was Friday). We asked if he even has 5 mins if he can squeeze us in and they said they'd see what they can do. About 10 mins later we get a call from Chris and he spent about 40 mins on the phone with us answering all of our questions. He is very professional, knowledgeable, listens well and had a good demeanor all around that made us feel comfortable to ask questions. We left the call feeling prepared about next steps of our situation and he let us know we can contact him anytime for more advice. Highly recommend.

Frank

Chris is the most dedicated and compassionate attorney I have ever worked with, also the easiest to communicate with, unlike many attorneys Chris takes the time to listen to his clients. I highly recommend Chris and his team.

Caleb Kriser

Chris was very helpful with my questions and wanted to make sure I was taken care of. I sent in a contact request on the website and he responded with a reply very soon after. That isn’t something that happens very often in the online contact form world. I appreciated the help

Morgan Baranek

He contacted me within minutes of filling out an interest form. He truly listened to me and provided thorough and thoughtful insight regarding my dispute with my apartment complex. He really seemed to care, and I really appreciated his legal advice!

Terri Roweton

Chris called my husband just minutes after we had inquired online about an issue we were having. He spent time answering my husband's questions and giving informative and expert advice. Although we don't have an actual legal case at this time, I would highly recommend Chris because of his attention, knowledge and expertise. We will certainly use him with any further legal issues.

Amaury Alonzo

Chris was very helpful to answer all of my litigation questions against a responsible party for property damages. Thank you for all the help, prompt responses, and guidance.

Ben L

I reached out to Chris Russo's office to an issue with a business. The first time I called, the office listened to my issue, wrote down my contact information and set up an appointment for Chris for the same day. He called right on time and provided excellent advice and helped me walk through the process. I got my issue resolved the next day! Chris even followed up after to make sure I was satisfied with the resolution. Will 100% contact Russo Law in the future if I have any legal issues that need to be addressed.

Maria Bryant-jones

Russo Law was attentive to my questions/concerns. Mr. Russo answered all of my questions and offered detailed advice. I am so grateful and will keep the Russo Law firm in mind, for future needs.

Ryan Burkett

I Called Mr. Russo for help with a contract dispute. Mr. Russo listened to my situation asked genuine questions and gave me all of my options. After this interaction with Mr. Russo I will be using him for any future legal needs.

Eric Domeier

Chris is very responsive, he helped me understand an issue within a few hours of initial contact.

Alyse D

I needed assistance with a non-profit. I located Chris Russo through my work place legal plan. Once I contacted his office, I received a call back within 2 hours to discuss my needs. We were able to schedule a phone meeting the next day. Chris was patient, informative and so pleasant to speak with. I didn't feel that any questions were beneath him, nor did I feel rushed. I appreciate his professionalism and positive attitude.

Michael Ozorowsky

I have dealt with a few attorneys over the years, and you typically talk to a receptionist wait a week or more, get a crazy retainer fee you must pay and then the attorney begins charging for every email, every phone call etc. Chris had some availability, called me back the same day personally to figure out the issue I am having and even advised ways to avoid litigation. Not to avoid business, but to do the right thing for me the customer. Other attorneys likely would have dragged me through months of litigation costing me thousands in the process. Honesty is the best policy and from my dealings I really like how forthcoming Chris Russo is and willing to help.

Aimee Sweeney

Chris Russo was very responsive and respectful. He provided me with solid legal advise and clearly outlined all of my options. I appreciated his council!

Casey Gattie

Having Russo Law represent me was a great stress free experience. They answered all my questions and always kept me in the loop by sending me emails of copies of all interactions with all parties involved so I always knew what was happening with my case. Mr.Russo is very professional and always looks out for his clients best interest. I strongly recommend Russo Law for anyone looking for legal representation.

Erin Gilligan

We needed a quick turnaround on some paperwork and Chris Russo was so helpful and professional and had the work done within a few hours! Thank you Russo Law! I highly recommend this firm. Very friendly and communicative through the whole process!

Maxine Baldwin

I had 2 other attorneys that failed to tell me details. When I called Chris he was excellent at getting me the information and handled my problem within 3 weeks. I would recommend him with excellent review.

Earl Walker

I'm new in the State of Florida and acquiring a morally good person in their profession is essential to me. Chris Russo listened to my predicament with an automotive claim. I was pleased with his quick turnaround time. Providing several options to choose from was comforting. He spoke in laymen terms so everything was crystal clear. His emolument was a big plus too! I truly believe I have found myself an attorney when seeking legal assistance.

Julie White

Russo law was very quick to set up a phone consultation from the time I placed the first call. Very polite and great turn around resolution to our needs. I will definetly refer to friends and family

ANGEL YOUNG

Prompt service, great attention to detail, very professional with great customer service, all options explained in detail, very pleased with service provided, thanks

William Rochette

Though we did not pursue any legal action in my case, I was pleased how attentive Chris was to my needs. We determined there was no substance over the phone saving me loads of time and travel. Of the three law firms I contacted Russo Law is the only one to respond to my inquiries. Thank you!

mark logan

Chris was very easy to talk to and I trusted him right away.

Rosemary Gustin

I was given the name and telephone number of Christopher Russo, Esq. by the Florida Bar. I was desperately seeking answers to some possible Medical Malpractice issues. Mr. Russo contacted me immediately, asked a few more questions and helped me to feel like I did everything I could to put this matter to rest. His caring demeanor and professionalism were very much appreciated at this stressful time!

Ray Thompson

I highly recommend Mr.Russo.He was by our side and there for us every step of the way to help us with our case from being very quick to answer any questions we had rather it be via email,phone call.The office staff is also very helpful and friendly.

Carol Herzberg

If you are looking for the best malpractice/personal injury attorney in Polk County, look no further. Attorney Christopher Russo is a delight to work with, beginning with the first call. After leaving a quick message, I was delighted to receive a call back from the Attorney within minutes! It showed me that he took great pride in his clients time and their best interest. I was extremely impressed with his careful listening skills (and not being rushed), his knowledge, honesty and professional friendliness. I give this practice 6 stars!! You won't be disappointed!! Carol H.

Marian Yendell

AWESONE LAWYER COULD NOT DO ANYTHING FOR BUT DID TAKE THE TIME TO TALK TO ME AND EXPLAIN WHY NOT WOULD I CALL HIM AGAIN IN A HEARTBEAT

Nakia Williams

I’m writing this review to let anyone looking for a awesome attorney to look no further. Mr. Russo is a awesome attorney and will go above and beyond to make sure you get the justice you’re entitled to. Mr. Russo will make sure that you’re not left in the dark in any way about your case. And explain it to you in a way you will clearly understand. So, if you’re looking for a attorney for anything, slip and falls, car accidents and many more please don’t hesitate to call Mr. Russo so you can get the justice you need and win your case. I’m thankful I did!!

John Napier

Mr. Russo is a very straight forward and helpful attourney. He was the 9th one down the list I called and I should have made him my first on the list, it would have saved me a lot of time. Call him first he actually speaks to his potential clients, others don't.

Its Justpooh

Called in for help ... they weren’t able to help with my specific case but they were very polite and gave me other legal options . Mr. Russo contacted me directly within one hour to assist me . Most lawyers you have to wait days for but he called me back ima timely matter

Ashley Ramos

Such a great experience! Chris was so efficient and timely to answering my call and emails. He took the time to answer all my questions in detail and made the process really pleasant. I would highly recommend him and would absolutely reach out to him again if in need. Thanks!

Izic Vazquez

When I needed an attorney, I called Chris Russo’s office and his paralegal immediately got me on the line with him. I had been worried about my situation for a while. Talking to Chris made me feel 100% better about it. He was right about his advice and I would be happy to use him again in the future.

Fernanda

I highly recommend the Russo Law Firm. They are highly efficient, extremely knowledgeable, very quick and responsive.