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Topic

Professionalism & Attorney Quality

97.1% positive

Across 143 reviews of Russo Law in Lakeland, FL, professionalism & attorney quality appears in 35 reviews (97.1% positive), from 2019-07-23 through 2026-05-19.


Key findings

  • Professionalism & Attorney Quality mentioned in 35 of 143 reviews (24.5%)

  • 97.1% of Professionalism & Attorney Quality reviews are 4 or 5 stars

  • Average rating in Professionalism & Attorney Quality reviews: 4.9★

Aspects most discussed in these reviews

  • Professionalism & Conduct

    97%34 mentions
  • Communication & Updates

    60%21 mentions
  • Courtesy & Friendliness

    49%17 mentions
  • Technical Knowledge & Expertise

    46%16 mentions
  • Responsiveness & Speed

    23%8 mentions
  • Problem Resolution & Effectiveness

    6%2 mentions

Reviews mentioning professionalism & attorney quality

May 14, 2026

Rex Rexroat

Have met with Mr. Russo on a couple of occasions for advice. He hasn’t failed. I find him to be honest and an incredibly knowledgeable Attorney.He’s kind and considerate to your needs. He sets the bar high in his profession.

Response from owner

Thank you!

May 7, 2026

April 19, 2026

Maria lemus

I can't say enough about attorney Russo. He is very understanding, caring, and gets the job done! One of the best!

Response from owner

Thank you!

April 19, 2026

March 4, 2026

Jessica Burton

I would definitely have to say five out of Five stars amazing Mr. Russo was absolutely the best he helped me and everything that I needed help with all the questions he answered promptly would definitely recommend this service for anyone!!!!

Response from owner

Thank you!

March 4, 2026

January 29, 2026

Marc Gonzalez

Mr. Russo promptly returned my call and is very sincere, honest and knowledgeable in his field of practice!

Response from owner

Thank you!

January 29, 2026

November 3, 2025

Don King

Mr. Russo took his time and took valuable time with me. He is a great attorney. I look forward to meeting this attorney and we'll be doing business with him in the future. Thank you again, mister Russo.

Response from owner

Thank you! I appreciate that very much.

November 4, 2025

September 19, 2025

Jacqueline Green

If you ever have a problem and need a very professional, compassionate attorney I highly recommend Chris. He was a pleasure to talk to and really knows what he's talking about. He can easily walk you through information with such a calming presence.

Response from owner

Thank you!

September 19, 2025

August 14, 2025

Chris Horton

Mr. Russo went above and beyond to help me with a contract dispute that I had with my used car dealership he gave me all the proper information was very polite and knowledgeable . He also specializes in other areas so if you're having any medical malpractice, personal injury, or any other kind of phone legal problem this is your guy

Response from owner

Thank you!

August 26, 2025

January 16, 2025

Fernando Rıncon

Very knowledgeable, honest and personable. Exactly what you want from an attorney. Highly recommend.

Response from owner

Thank you!

January 17, 2025

March 14, 2024

Dee Eckenrode

I had the privilege of working with Chris Russo, and I can confidently say that he is not just an exceptional attorney but also a remarkable human being. His unwavering commitment to justice is matched only by his genuine compassion for people. Chris is humanity in action. He approaches every case with empathy, understanding that behind legal matters lie real lives, emotions, and struggles. He listens attentively to his clients, ensuring that their voices are heard. Chris treats each person with respect. In a world where legal battles can feel cold and impersonal, Chris Russo stands out as a beacon of hope. If you’re seeking an attorney who combines legal prowess with genuine care, look no further. Chris is the embodiment of compassion in the legal profession. Note: This review is based on my personal experience and observations. Chris Russo’s dedication to his clients and community is truly commendable.

Response from owner

Thank you very much!

March 14, 2024

February 15, 2024

Rebecca Jones

I spoke to Mr. Russo at length about a legal matter yesterday and was very impressed by his knowledge of the law, empathy, and code of ethics. In a world where attorneys don't always have your best interest in mind, Mr. Russo definitely does. He listened thoughtfully, answered all of my (many) questions, fully addressed my concerns and gave great advice. The reassurance he offered as well as the humor he was able to find definitely brightened my day and made me feel a lot better given the situation. I saved his information and most definitely will be using his services again should the need arise. I absolutely recommend Chris Russo at Russo Law. Many, many thanks!

Response from owner

Thank you!

February 15, 2024

September 18, 2023

Kevin Stockman

I would highly recommend them to resent your case! Chris is a very genuine individual and an excellent attorney who truly places your interests before his.

Response from owner

Thank you!

September 18, 2023

August 7, 2023

Mark Ritchie

I needed a Will and Living Will prepared. My Legal insurance company referred me to another attorney. He responded to my first voice message but after that, did not respond to any other messages. My Insurance company then referred me to Russo Law. Everyone I spoke to was professional and accommodating. I had a brief phone meeting with Mr. Russo and he was able to put my will and living will together in a few days. His paralegal and he were extremely professional.

Response from owner

Thank you!

August 26, 2023

April 20, 2023

Frank

Chris is the most dedicated and compassionate attorney I have ever worked with, also the easiest to communicate with, unlike many attorneys Chris takes the time to listen to his clients. I highly recommend Chris and his team.

Response from owner

Thank you! Much appreciated.

April 20, 2023

February 3, 2023

Miguel Dehaney

Great law firm don't hesitate 👌 run to Russo Law firm the specialists in what they promise and Fernanda is exceptionally pleasant with an unhumanly amount of patience!!! Hit em up the exceptionals.

Response from owner

Thank you!

February 3, 2023

September 16, 2022

Shantel Porras

Mr.Russo is very patient and very professional. And he's very nice and makes u feel like family...

Response from owner

Thank you!

September 16, 2022

May 11, 2022

Michael Alicea

My personal experience with Russo Law was nothing short of professionalism at its finest. The office was very welcoming, the staff was extremely helpful and knowledgeable and went above and beyond helping me with my situation. Greatly surpassing my expectations! #RollWithRusso Highly recommend.

Response from owner

Thank you!

May 11, 2022

January 11, 2022

John Lewis

Mr Russo was professional in every way. I felt he was sincere and wanted to help. I was in good hands.

Response from owner

Thank you. I appreciate your kind words. Please keep my number for anything you may need in the future.

January 11, 2022

March 17, 2021

Alyse D

I needed assistance with a non-profit. I located Chris Russo through my work place legal plan. Once I contacted his office, I received a call back within 2 hours to discuss my needs. We were able to schedule a phone meeting the next day. Chris was patient, informative and so pleasant to speak with. I didn't feel that any questions were beneath him, nor did I feel rushed. I appreciate his professionalism and positive attitude.

Response from owner

Thank you for your review!

March 17, 2021

December 13, 2020

brittany hernandez

Chris Russo was amazing

Response from owner

Thank you!

December 13, 2020

December 2, 2020

Rita Mockett

I had many questions about guardianship. Mr. Russo was very knowledgeable and very forthcoming in our conversation. He came highly recommended. Now I understand why. I would definitely recommend his legal expertise.

Response from owner

Thank you for your recommendation. Please know that I appreciate it very much.

December 2, 2020

October 9, 2020

Jaime Tyler

Russo Law is amazing. I’ve had to use attorneys in the last couple of years and it has been a hassle. This is not the case at Russo Law. He is very prompt, precise and takes the time to explain everything. He made a daunting task for my family easier. If you need an attorney, Chris Russo is who you should use. I will be only using him from now on.

Response from owner

Thank you! I'm glad that I could help. If there's anything I can do for you in the future, please let me know. Thanks again.

October 9, 2020

September 16, 2020

Tramaine Hayes

I would like to thank Attorney Russo for your expeditious responses to all of my needs. You were so kind and professional and took the time to explain statues according to law.

Response from owner

You’re welcome. I’m glad for the opportunity to help. Thank you!

September 17, 2020

August 13, 2020

Raymond Maxwell

I would never give mr. Russo a good rating. He done us wrong in 2018

Response from owner

Mr. Maxwell- I disagree with your review. Please call me at 863-248-4300 if you would like to discuss this further. Thank you.

August 13, 2020

June 27, 2020

Casey Gattie

Having Russo Law represent me was a great stress free experience. They answered all my questions and always kept me in the loop by sending me emails of copies of all interactions with all parties involved so I always knew what was happening with my case. Mr.Russo is very professional and always looks out for his clients best interest. I strongly recommend Russo Law for anyone looking for legal representation.

Response from owner

Thank you for your review and recommendation. It was a pleasure to work with you on your case and please let me know if I can help you with anything further in the future. Thank you again.

June 27, 2020

June 16, 2020

Erin Gilligan

We needed a quick turnaround on some paperwork and Chris Russo was so helpful and professional and had the work done within a few hours! Thank you Russo Law! I highly recommend this firm. Very friendly and communicative through the whole process!

Response from owner

Thank you! I’m glad we could help. I appreciate the recommendation!

June 16, 2020

March 6, 2020

Charmaine Saunders

Mr. Russo made me feel at ease and was very knowledgeable in the information he provided. I rarely give reviews but I felt it was worth it. It is so easy to complain when one receives bad service but it is equally as important to praise great service. Thanks Chris Russo

Response from owner

Thank you! I greatly appreciate your review and kind words.

March 6, 2020

March 5, 2020

ANGEL YOUNG

Prompt service, great attention to detail, very professional with great customer service, all options explained in detail, very pleased with service provided, thanks

Response from owner

Angel- Thank you for your review! We were glad to help. Let us know if there's anything we can do for you in the future.

March 5, 2020

February 12, 2020

RS Thompson

Mr Russo began representing me prior to opening his own office. He and his paralegal were always professional and up to date with the progress of the case. Any question I had they provide me with answers in a manner which was easily comprehended. When he stepped out on his own and invited me to allow him to continue to represent me in the case I was initially conflicted about leaving an established firm and following him not certain of what support staff he had in place. Nevertheless I stuck with him on my case and I have no regrets. He carried my case to its final outcome. I found him to be not only a competent attorney but very ethical as well. Chris I wish you great success in you practice. I will not hesitate to seek your counsel should I need someone in your area of practice again. Randall T

Response from owner

Randall- Thank you for your heartfelt words and letting others know about your experience with us. We greatly appreciated the opportunity to represent you and we will gladly help you again in the future. Thank you again.

February 12, 2020

January 28, 2020

khanscience

Chris was very professional and communicated very well. He helped us with reviewing some legal documents, and offered good advice. We will surely utilize his services again, if necessary, but hope we don’t have any need to, lol.

Response from owner

Thank you for your review. I'm glad we could help.

January 28, 2020

January 1, 2020

Christopher John Ketterman

Christopher Russo is very Patient, Knowledgeable and Trustworthy!

Response from owner

Thank you for your review!

January 1, 2020

December 9, 2019

BRIAN DONNELLAN

A GREAT AND KNOWLEDGEABLE ATTORNEY!!!. I CAN NOT SAY ENOUGH ABOUT THIS ATTORNEY. IF YOU NEED HELP, THIS IS YOUR ATTORNEY!

Response from owner

Thank you! I greatly appreciate the recommendation.

December 10, 2019

November 22, 2019

Alyssa Woodstock

Mr. Russo has been truly amazing from the moment he took over my case all the way until the end. If i were to refer a lawyer to anyone it would be him because even throughout everything he still remained the same and trust....... the outcome was AMAZING just like him.! #teamRusso!

Response from owner

Wow! Thank you!

November 22, 2019

October 2, 2019

Lkld Fla

I can't say how happy i am with Russo law , Mr.Russo is a great person and go's out of his way to help and so knowledgeable , the information he provided was outstanding and he didnt rush me at all when we talking , he took the time to listen and i mean really listen , i could go on all day but i wont but i will say that i really believe that Chirs Russo cares .

Response from owner

Thank you for your awesome review!

October 2, 2019

September 6, 2019

Celeste Hogan

Thank you so much to Chris! Very nice, knowledgeable and professional ! It’s nice to know you can rely on him when you need it! Highly recommended!!

Response from owner

Thank you for recommending me. I appreciate it!

September 6, 2019

July 24, 2019

Eric Powell

Huge thank you to Chris for his wealth of knowledge. It’s hard to know who to trust and I’m thankful I found Chris.

Response from owner

Thank you!

September 16, 2019